{"id":2543,"date":"2026-06-18T13:17:17","date_gmt":"2026-06-18T13:17:17","guid":{"rendered":"https:\/\/www.newevol.io\/resources\/?p=2543"},"modified":"2026-06-18T13:17:18","modified_gmt":"2026-06-18T13:17:18","slug":"why-mssps-investing-soar-managed-security-growth","status":"publish","type":"post","link":"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/","title":{"rendered":"Why MSSPs Are Investing in SOAR for Managed Security Services Growth"},"content":{"rendered":"<p><strong>The Alert Overload Problem Every MSSP Knows Too Well<\/strong><\/p>\n<p>Picture a security operations center handling alerts for fifteen different clients at once. Each client has its own network, its own risk of tolerance, and its own expectations for how fast a threat gets handled. Multiply across hundreds of daily alerts per client, and the math gets ugly fast.<\/p>\n<p>Most <strong><a href=\"https:\/\/www.sattrix.com\/united-states-us\/managed-cyber-security-services.php\">managed security service providers<\/a><\/strong> feel this strain constantly. Skilled analysts are hard to find and even harder to retain. Clients want faster response times, often spelled out in strict service level agreements. Meanwhile, profit margins shrink every time a provider has to hire another analyst just to keep up with alert volume instead of growing the business.<\/p>\n<p>This is the squeeze MSSPs are caught in: more clients, more alerts, more pressure, and not enough people to handle it all manually.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_66_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor: pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0a0a0a;color:#0a0a0a\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0a0a0a;color:#0a0a0a\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#What_Is_SOAR_and_Why_Should_MSSPs_Care\" title=\"What Is SOAR, and Why Should MSSPs Care\">What Is SOAR, and Why Should MSSPs Care<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#Why_MSSPs_Are_Adopting_SOAR_Right_Now\" title=\"Why MSSPs Are Adopting SOAR Right Now\">Why MSSPs Are Adopting SOAR Right Now<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#Business_Growth_Benefits_of_SOAR_for_MSSPs\" title=\"Business Growth Benefits of SOAR for MSSPs\">Business Growth Benefits of SOAR for MSSPs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#What_to_Look_for_in_a_SOAR_Platform\" title=\"What to Look for in a SOAR Platform\">What to Look for in a SOAR Platform<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#Final_Thoughts\" title=\"Final Thoughts\">Final Thoughts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#Frequently_Asked_Questions\" title=\"Frequently Asked Questions\">Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#1_What_does_SOAR_mean_in_cybersecurity\" title=\"1. What does SOAR mean in cybersecurity?\">1. What does SOAR mean in cybersecurity?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#2_How_is_SOAR_different_from_SIEM\" title=\"2. How is SOAR different from SIEM?\">2. How is SOAR different from SIEM?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#3_Can_small_or_mid-sized_MSSPs_benefit_from_SOAR_too\" title=\"3. Can small or mid-sized MSSPs benefit from SOAR too?\">3. Can small or mid-sized MSSPs benefit from SOAR too?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#4_Does_adding_SOAR_require_hiring_more_security_staff\" title=\"4. Does adding SOAR require hiring more security staff?\">4. Does adding SOAR require hiring more security staff?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/#5_How_quickly_can_an_MSSP_see_ROI_after_adopting_SOAR\" title=\"5. How quickly can an MSSP see ROI after adopting SOAR?\">5. How quickly can an MSSP see ROI after adopting SOAR?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_SOAR_and_Why_Should_MSSPs_Care\"><\/span>What Is SOAR, and Why Should MSSPs Care<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>SOAR stands for Security Orchestration, Automation, and Response. Strip away the acronym and it&#8217;s a simple idea: let software handle the repetitive parts of security work so people can focus on the parts that actually need a human brain.<\/p>\n<p>Orchestration means connecting different security tools, so they talk to each other and share information automatically. Automation means letting predefined workflows handle routine tasks, like blocking a suspicious IP address or isolating an infected device, without waiting on a person to click a button. Response means coordinating all of this into a smooth, fast reaction when something goes wrong.<\/p>\n<p>For an MSSP, an MSSP <strong><a href=\"https:\/\/www.newevol.io\/solutions\/automated-response-orchestration.php\">SOAR platform<\/a><\/strong> acts like a force multiplier. Instead of an analyst manually checking five different dashboards to investigate one alert, the platform pulls the relevant data together automatically and even takes the first response steps on its own. The analyst steps only when judgment is truly needed.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_MSSPs_Are_Adopting_SOAR_Right_Now\"><\/span>Why MSSPs Are Adopting SOAR Right Now<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A few forces are pushing this shift at the same time.<\/p>\n<p>First, client rosters are growing, but hiring qualified analysts hasn&#8217;t kept pace. There simply aren&#8217;t enough trained security professionals to go around, and the ones available come at a premium. Automation lets one analyst effectively cover the workload that used to require two or three people.<\/p>\n<p>Second, alert fatigue has become a real operational risk. When analysts are bombarded with hundreds of low-priority alerts daily, they start to tune out, and that&#8217;s when real threats slip through. SOC automation filters out the noise, so human attention goes where it matters most.<\/p>\n<p>Third, clients increasingly expect faster <strong><a href=\"https:\/\/www.newevol.io\/solutions\/incident-investigation-response.php\">incident response automation<\/a><\/strong> as part of their contract. A breach detected in minutes but not contained for hours looks bad on paper, no matter how good the detection was. Automated playbooks can isolate a threat in seconds, long before a human could even finish reading the alert.<\/p>\n<p>Finally, competition among managed security services providers is fierce. Providers who can demonstrate faster response times, lower false-positive rates, and better security operations efficiency win more contracts and retain clients longer. SOAR has become a genuine differentiator in sales conversations, not just a backend tool.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Business_Growth_Benefits_of_SOAR_for_MSSPs\"><\/span>Business Growth Benefits of SOAR for MSSPs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Beyond the technical advantages, SOAR creates real, measurable business outcomes for MSSPs willing to invest in it.<\/p>\n<ul>\n<li><strong>Onboard more clients without proportional hiring &#8211;&nbsp;<\/strong>Automated workflows mean each analyst can effectively manage more accounts, so growth doesn&#8217;t require linear headcount increases.<\/li>\n<li><strong>Improve margins&nbsp;&#8211;<\/strong>&nbsp;Lower labor costs per client, combined with fewer wasted hours chasing false positives, directly improve profitability.<\/li>\n<li><strong>Reduce analyst burnout and turnover &#8211;<\/strong>&nbsp;Tedious, repetitive tasks are a leading cause of analyst burnout. Automating them keeps skilled staff engaged and reduces costly turnover and retraining cycles.<\/li>\n<li><strong>Offer tiered or premium service packages &#8211;<\/strong>&nbsp;Faster detection and response times can be packaged as a premium offering, giving providers a new revenue stream and a clear upsell path for existing clients.<\/li>\n<li><strong>Strengthen client retention &#8211;<\/strong> Clients who see faster resolution times and clear reporting are far less likely to shop around when contracts renew.<\/li>\n<\/ul>\n<p>One example worth noting: providers like NewEvol have built platforms specifically designed around these MSSP growth challenges, combining automation with multi-client visibility so providers can scale services without scaling costs at the same rate.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_to_Look_for_in_a_SOAR_Platform\"><\/span>What to Look for in a SOAR Platform<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Not all platforms are built the same way, and choosing the wrong one can create more problems than it solves. A few criteria matter most for MSSPs specifically.<\/p>\n<p>Integration ease should be at the top of the list. A platform that can&#8217;t connect smoothly with the security tools already in use, across many different client environments, will create more manual work rather than less.<\/p>\n<p>Scalability matters just as much. The platform needs to handle growth in client count and alert volume without requiring constant infrastructure overhauls.<\/p>\n<p>Multi-tenant support is non-negotiable for MSSPs. Managing dozens of clients through one unified dashboard, while keeping their data properly separated, is a baseline requirement, not a nice-to-have.<\/p>\n<p>Reporting and compliance features also deserve attention. Clients in regulated industries need clear, audit-ready reports, and a good platform generates these automatically rather than requiring manual compilation.<\/p>\n<p>Finally, look for customization options. Every client environment is different, and a platform that allows tailored playbooks for different risk profiles will serve a diverse client base far better than a rigid, one-size-fits-all setup.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span>Final Thoughts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Growth in managed security services no longer depends on hiring an endless stream of analysts. It depends on giving the analysts you already have the right tools to work smarter and faster. SOAR adoption is becoming less of a competitive edge and more of a baseline expectation, and providers who delay risk falling behind on both client satisfaction and margins.<\/p>\n<p>For MSSPs evaluating their options, <strong><a href=\"https:\/\/www.newevol.io\/\">NewEvol<\/a><\/strong> offers a platform built with these exact challenges in mind, helping providers scale services efficiently without sacrificing response quality.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_What_does_SOAR_mean_in_cybersecurity\"><\/span><span style=\"font-size: 70%;\">1. What does SOAR mean in cybersecurity?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>SOAR stands for Security Orchestration, Automation, and Response. It refers to a category of tools that connect different security systems, automate repetitive response tasks, and help security teams react to threats faster and more consistently.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_How_is_SOAR_different_from_SIEM\"><\/span><span style=\"font-size: 70%;\">2. How is SOAR different from SIEM?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A SIEM (Security Information and Event Management) tool collects and analyzes security data to detect potential threats. SOAR takes things a step further by automating the response to those threats, such as blocking an IP address or isolating a device, often working alongside a SIEM rather than replacing it.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Can_small_or_mid-sized_MSSPs_benefit_from_SOAR_too\"><\/span><span style=\"font-size: 70%;\">3. Can small or mid-sized MSSPs benefit from SOAR too?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes. Smaller providers often feel the staffing squeeze even more acutely than larger ones, since they have fewer analysts covering the same alert volume per client. Automation can help smaller MSSPs compete with larger providers on response times without needing a large team.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Does_adding_SOAR_require_hiring_more_security_staff\"><\/span><span style=\"font-size: 70%;\">4. Does adding SOAR require hiring more security staff?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Generally, no. Most providers adopt SOAR specifically to avoid hiring proportionally as their client base grows. Existing analysts typically need some training on the new workflows, but the goal is to reduce manual workload, not add to it.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_How_quickly_can_an_MSSP_see_ROI_after_adopting_SOAR\"><\/span><span style=\"font-size: 70%;\">5. How quickly can an MSSP see ROI after adopting SOAR?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Many providers begin seeing measurable time savings within the first few months, particularly in reduced time spent on repetitive triage tasks. Full ROI, including improved margins and client retention, typically becomes clear within six months to a year, depending on how thoroughly the platform is integrated into existing workflows.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Alert Overload Problem Every MSSP Knows Too Well Picture a security operations center handling alerts for fifteen different clients at once. Each client has its own network, its own risk of tolerance, and its own expectations for how fast a threat gets handled. Multiply across hundreds of daily alerts per client, and the math&hellip; <a class=\"more-link\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/\">Continue reading <span class=\"screen-reader-text\">Why MSSPs Are Investing in SOAR for Managed Security Services Growth<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":2544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,16],"tags":[],"class_list":["post-2543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-orchastration-response","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why MSSPs Are Investing in SOAR for Managed Security Services Growth - NewEvol<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.newevol.io\/resources\/blog\/why-mssps-investing-soar-managed-security-growth\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why MSSPs Are Investing in SOAR for Managed Security Services Growth - NewEvol\" \/>\n<meta property=\"og:description\" content=\"The Alert Overload Problem Every MSSP Knows Too Well Picture a security operations center handling alerts for fifteen different clients at once. 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